Aïa Guide - The voice that liberates your HR teams

1,000 lost hours per year. The cost of inaction for an overworked HR team. Every unanswered question wastes time, creates stress and jeopardizes retention. It's time to automate answers and protect your talent.

Aïa Guide automates follow-ups and responds in multiple languages via chat, email and telephone. Designed for the management and retention of foreign workers in growing companies, exchanges are tracked, encrypted and linked to the employee profile to speed up cases.

1,000 wasted hours: the true hidden cost of HR

Every immigration file requires follow-up, documents and reminders. Every year, HR staff spend hundreds of hours reminding, checking and answering the same questions. Time wasted on low-value administrative tasks, but critical to avoid delays.

Meanwhile, foreign workers live in uncertainty. Rules change (PEQ, PSTQ, CSQ), permits expire, and families worry. Stress rises, productivity falls, and retention suffers. When information flows poorly, the whole company pays the price.

When old tools hold back growth

Static FAQs quickly become obsolete. Content doesn't keep pace with changing rules, and employees get lost in the shuffle. The result: HR ends up repeating the same answers over and over again.

Messages drown in Teams or Outlook. Emails pile up, follow-ups get lost, and nothing is centralized. Each exchange takes time and increases the risk of error.

On the phone, questions multiply with no shared history. These methods are no longer viable for a growing company. Without intelligent, scalable solutions, the administrative burden becomes a drag on performance.

How Aïa Guide solves these challenges

Aïa Guide doesn't replace HR: it frees it up. By taking care of recurring questions, it avoids hundreds of hours wasted on administrative exchanges. The team can focus on employee retention and well-being, rather than paperwork.

Each employee has a personal immigration profile linked to all his or her data: permits, deadlines, documents, language and province. Aïa Guide uses this information to provide the right answer, whatever the platform used: chat, e-mail or telephone*.

*The telephone function is currently available in beta for pilot companies.

Thanks to its continuously updated knowledge base on federal and provincial legislation, Aïa Guide responds in the chosen language, with personalized and reliable instructions. HR maintains global visibility of file progress and key indicators, without ever accessing private conversations.

Fewer wasted hours, more people at work

Aïa Guide lightens the administrative burden and strengthens trust between employers and foreign workers. By automating responses and follow-up, it transforms hours of administration into added value.

• Less work, more clarity: HR no longer has to answer the same questions every day. Reminders, deadlines and documents are managed automatically, reducing up to 1,000 hours of manual work per year.
• Fewer errors, more compliance: Every response is aligned with current provincial and federal regulations. The risk of delays or non-compliance is reduced, even when laws change.
• Less stress, more retention: Workers receive fast, reliable answers in their own language. Less anxiety, less uncertainty: team satisfaction and stability increase.
• Fewer silos, more vision: HR has access to key indicators: file progress, completion rates, volume of requests avoided. Decisions become based on data, not urgency.

Aïa Guide + Aïa Comply: the duo that simplifies compliance

Aïa Comply automates compliance and deadlines. Aïa Guide takes over on the human side, answering questions, reducing stress and keeping every employee on track. Together, they cover compliance and communication, so that nothing gets lost between the law and the field.

Ready to see how Aïa Guide can liberate your teams? Book a personalized demo and discover multilingual AI support designed for HR at growing companies.